The CCPA’s Toll-Free Number requirement is twofold, meaning businesses that do not operate exclusively online and have a direct relationship with a consumer must provide both a toll-free number and a way for consumers to submit requests for information via a link on the company’s website, providing two distinct ways in which consumers can submit their requests for information.
The CookiePro CCPA Toll-Free Number solution enables companies subject to the law’s toll-free requirement to add a phone workflow into their Consumer Rights process – giving companies a simple way to automate and comply with the CCPA’s toll-free requirements.
