CCPA Consumer Rights & Opt-Out of Sale Solutions

Engage & Respond to Consumer Requests

CookiePro CCPA Consumer Rights & Opt-Out of Sale Solutions

The CCPA introduces new rights for California residents, like the right to access and delete personal information, as well as the right to opt-out of the sale of personal information. Organizations now need a scalable and efficient way to process and respond to consumer rights requests and must maintain detailed, ongoing records for CCPA compliance.

By leveraging the CookiePro Consumer Rights Management and Opt-Out of Sale tools, your organization can pinpoint what data you hold, how it is used, and what third parties have access to it, and manage opt-outs relating to the sale of personal information. The CookiePro platform directly addresses CCPA requirements relating to consumer rights and do not sell requests and sets organizations on the right trajectory for supporting a global privacy program.

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CookiePro for CCPA

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Cookie Banners | Do Not Sell | Mobile App Consent

Consumer Rights | Toll-Free Number

New Rights For California Consumers Under CCPA

Operationalize Automate CCPA Consumer Rights Solutions

Consumer Rights

Automate the intake and fulfillment of California consumers’ requests to access or delete their information
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CCPA Opt-Out of Sale

Opt-Out of Sale

Provide consumers a way to opt-out of the sale of their information, as well as advertising and data collection cookies
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CCPA Consumer Rights & Opt-Out of Sale Solutions

Engage and Respond to Consumer Requests

CCPA Consumer Rights Technology
Consumer Rights Technology
Intake and fulfill opt-out of sale requests and consumer requests for personal information access and deletion.
CCPA Website Scanning & Cookie Consent Mobile App Compliance
Website & Mobile App Cookie Compliance
Enable opt-out of sale on websites and provide an opt-out for advertising and data collection cookies.

CCPA Consumer Rights Solutions

Automate Intake and Fulfillment of Consumer Requests

CookiePro Consumer Rights Management

Intake and Triage Consumer Rights Requests

  • Build a CCPA-specific request intake web form linked directly from your company’s website
  • Customize forms to determine if a consumer resides in California and process through a California-specific workflow
  • Centralize all requests into a single queue and define an automate triage workflow for fulfillment
Intake and Triage CCPA Consumer Rights Requests
CookiePro Consumer Rights Management

Validate the Consumer’s Identity

  • Enable consumers to attach evidence when submitting a request to verify their identity and proof of residency
  • Leverage various identity validation approaches, including a simple email or phone verification, or existing user login portals or security questions
  • Integrate with identity verification technologies such as Experian and LexisNexis
Validate the Consumer’s Identity with Identity Validation
CookiePro Consumer Rights Management

Fulfill Requests with CCPA Templates and a Secure Messaging Portal

  • Leverage built-in CCPA response templates and track against the 45-day response window
  • Enable and track 90-day extensions as well as communicate extension requests to consumers
  • Monitor for excessive requests with the ability to limit consumers to two requests within a 12-month period
CCPA Intake & Fulfill Opt-Out of Sale & Consumer Requests
OneTrust CCPA Toll-Free Number

Automate the Intake of Consumer Requests Over the Phone

  • Utilize a fully customizable greeting in-line with company messaging and regulatory requirements
  • Build automated back-end workflows to efficiently automate, process, and respond to requests
  • Integrate fully with OneTrust Consumer Rights Management, Opt-Out of Sale, and Target Data Discovery solutions
CCPA Automate & Comply with the CCPA’s Toll-Free Requirements

CCPA Opt-Out of Sale

Enable Consumers to Opt-Out & Track Across Your Systems

CookiePro Consumer Rights Management & Toll-Free Number

Intake and Triage Do Not Sell Requests

  • Display a ‘Do Not Sell My Personal Information’ link on your company’s website
  • Provide a custom toll-free number to automatically intake consumer requests via phone
  • Request more details from the consumer using a CCPA-specific opt-out of sale webform generated via OneTrust
  • Automate the workflow to verify identity, triage the request, and discover the data in business systems
Intake and Triage Do Not Sell Requests with CCPA Opt-Out Builder
CookiePro Consumer Rights Management

Trigger Actions Across Your Backend Systems

  • Integrate directly with downstream systems such as internal or cloud business apps that may contain the consumer’s data
  • Auto-block any advertising and data collection cookies on your websites or in mobile apps that are involved with the sale of data
  • Propagate request to any third-parties that are involved in the sale of consumer data
  • Create additional manual tasks for users within CookiePro or in an ITSM tool
Trigger Actions Across Your Backend Systems with Cookie Auto-Blocking
CookiePro Website Scanning & Cookie Consent

Update Cookie Banners for CCPA Opt-Out of Sale

  • Update Cookie Banners for CCPA opt-out of sale requests
  • Display a CCPA-specific banner using geolocation based on the visitor’s location
  • Customize the banner with a different consent model, and include a “Do Not Sell” link to enable users to opt-out of advertising and data collection cookies on your website
Update Cookie Banners for CCPA Opt-Out of Sale

Get Started with CookiePro Today

Let one of our privacy solution experts take you on a tour of our purpose-built suite of technology solutions for implementing the CCPA.

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Recommended CCPA Resources


Prepare for CCPA with CookiePro

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CCPA: What You Need To Know

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White Paper


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White Paper

CCPA Data Sheet

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