CCPA Consumer Rights & Opt-Out of Sale Solutions
Engage & Respond to Consumer Requests
CookiePro CCPA Consumer Rights & Opt-Out of Sale Solutions
The CCPA introduces new rights for California residents, like the right to access and delete personal information, as well as the right to opt-out of the sale of personal information. Organizations now need a scalable and efficient way to process and respond to consumer rights requests and must maintain detailed, ongoing records for CCPA compliance.
By leveraging the CookiePro Consumer Rights Management and Opt-Out of Sale tools, your organization can pinpoint what data you hold, how it is used, and what third parties have access to it, and manage opt-outs relating to the sale of personal information. The CookiePro platform directly addresses CCPA requirements relating to consumer rights and do not sell requests and sets organizations on the right trajectory for supporting a global privacy program.
CookiePro for CCPA
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Cookie Banners | Do Not Sell | Mobile App Consent
Consumer Rights | Toll-Free Number
New Rights For California Consumers Under CCPA
Consumer Rights
Opt-Out of Sale
CCPA Consumer Rights & Opt-Out of Sale Solutions
Engage and Respond to Consumer Requests
CCPA Consumer Rights Solutions
Automate Intake and Fulfillment of Consumer Requests
CookiePro Consumer Rights Management
Intake and Triage Consumer Rights Requests
- Build a CCPA-specific request intake web form linked directly from your company’s website
- Customize forms to determine if a consumer resides in California and process through a California-specific workflow
- Centralize all requests into a single queue and define an automate triage workflow for fulfillment
CookiePro Consumer Rights Management
Validate the Consumer’s Identity
- Enable consumers to attach evidence when submitting a request to verify their identity and proof of residency
- Leverage various identity validation approaches, including a simple email or phone verification, or existing user login portals or security questions
- Integrate with identity verification technologies such as Experian and LexisNexis
CookiePro Consumer Rights Management
Fulfill Requests with CCPA Templates and a Secure Messaging Portal
- Leverage built-in CCPA response templates and track against the 45-day response window
- Enable and track 90-day extensions as well as communicate extension requests to consumers
- Monitor for excessive requests with the ability to limit consumers to two requests within a 12-month period
OneTrust CCPA Toll-Free Number
Automate the Intake of Consumer Requests Over the Phone
- Utilize a fully customizable greeting in-line with company messaging and regulatory requirements
- Build automated back-end workflows to efficiently automate, process, and respond to requests
- Integrate fully with OneTrust Consumer Rights Management, Opt-Out of Sale, and Target Data Discovery solutions
CCPA Opt-Out of Sale
Enable Consumers to Opt-Out & Track Across Your Systems
CookiePro Consumer Rights Management & Toll-Free Number
Intake and Triage Do Not Sell Requests
- Display a ‘Do Not Sell My Personal Information’ link on your company’s website
- Provide a custom toll-free number to automatically intake consumer requests via phone
- Request more details from the consumer using a CCPA-specific opt-out of sale webform generated via OneTrust
- Automate the workflow to verify identity, triage the request, and discover the data in business systems
CookiePro Consumer Rights Management
Trigger Actions Across Your Backend Systems
- Integrate directly with downstream systems such as internal or cloud business apps that may contain the consumer’s data
- Auto-block any advertising and data collection cookies on your websites or in mobile apps that are involved with the sale of data
- Propagate request to any third-parties that are involved in the sale of consumer data
- Create additional manual tasks for users within CookiePro or in an ITSM tool
CookiePro Website Scanning & Cookie Consent
Update Cookie Banners for CCPA Opt-Out of Sale
- Update Cookie Banners for CCPA opt-out of sale requests
- Display a CCPA-specific banner using geolocation based on the visitor’s location
- Customize the banner with a different consent model, and include a “Do Not Sell” link to enable users to opt-out of advertising and data collection cookies on your website
Get Started with CookiePro Today
Let one of our privacy solution experts take you on a tour of our purpose-built suite of technology solutions for implementing the CCPA.
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