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CookiePro Blog January 17, 2020

Welcome to the CookiePro Community

Here at CookiePro, we’re all about engaging with our community members and providing resourceful information to get started seamlessly. The CookiePro Community is a vast repository for any and all information you need to know about CookiePro. Whether you’re getting started with CookiePro for the first time or want to find detailed documentation, the CookiePro Community offers value for everyone.

Search with Dynamic Results

Perform quick searches with keywords as relevant articles automatically appear to answer your questions. No need to sift through pages of results, you can find what you need easily from the community home page.

KnowledgeBase

The CookiePro Knowledgebase has detailed documentation for cookie consent, data subject requests, integrations, account management, and more. The sections in the knowledgebase are further broken down to include common topics and questions, all answered in easy-to-follow steps. We’re always adding new articles to the community as new regulations are passed and new features are released to CookiePro.

Discussions

In the knowledgebase, learning and understanding CookiePro can extend beyond the articles we provide. You can also ask and answer questions directly in the discussions tab, found at the top of each section next to articles. Questions you ask in the discussion board can be answered by other community members or members of our team.

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Can’t find the answer to a question you’re looking for? You can easily contact support from the discussion pages to get in touch with our support team.

Groups

Navigate to the Groups tab from the top of the community page and join one of our groups dedicated specifically to Cookie Consent and Consumer and Data Subject Rights. Here you can also interact directly with other members of the community to learn more about these topics.

CookiePro Ideas Portal

Do you have ideas for what you’d like to see in future CookiePro releases? Visit the Ideas Portal to share your ideas with the team.

To start sharing, register for the portal:

  1. Navigate to the Ideas Portal at the top of the community page.
  2. Click the Sign Up button.
  3. Enter your email address, first and last name.
  4. A verification email is sent and you can click the link in that email to complete registration.
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Once you’re signed up, you can submit ideas that members of our team review. You could even see your ideas in future releases! The portal allows you to see your idea as it moves through the review process and get status updates. Don’t have any ideas currently? You can also see other popular ideas, comment, and thumbs up the ideas you like. We value the insight we receive from our users and this allows us to stay plugged in to how you want to see the product improved.

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Get Help

The CookiePro Community also features a section dedicated to getting support when you need it. You can create a case for our support team directly from this page. You can also view our most common articles to get even faster answers to your questions.

Stay connected to CookiePro by becoming a member of the CookiePro Community. This is only an overview of the features you can enjoy. Still looking for your solution to cookie consent and compliance? Check out CookiePro for free today

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